Privacy Policy

1. Introduction

Welcome to Onestack ("we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website, online courses, and related services (collectively, the "Services").

2. Information We Collect

We may collect the following types of personal information:

2.1. Personal Information You Provide: When you create an account, enroll in a course, or interact with our services, we may collect personal information such as your name, email address, phone number, and billing information.

2.2. Course-related Information: We collect data related to your course progress, including quiz scores and assignments you submit.

2.3. Communication Data: We may collect information from your communications with us, including emails and messages you send to our support team.

2.4. Technical Information: We automatically collect technical information when you use our Services, including your IP address, browser type, device information, and usage data.

3. How We Use Your Information

We use your personal information for the following purposes:

3.1. To Provide and Improve Services: We use your data to deliver, maintain, and improve our courses and website.

3.2. Communication: We may use your information to communicate with you, respond to your inquiries, and send important updates.

3.3. Marketing: With your consent, we may send you promotional materials and offers.

3.4. Legal Compliance: We may use your information to comply with legal obligations.

4. How We Protect Your Information

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the internet or storage system is entirely secure; therefore, we cannot guarantee absolute security.

5. Disclosure of Your Information

We may share your personal information with:

5.1. Third-party Service Providers: We may engage third-party service providers to assist us in providing the Services, and they may have access to your information.

5.2. Legal Compliance: We may disclose your information to comply with legal obligations or in response to a lawful request.

6. Your Choices

You have the following rights regarding your personal information:

6.1. Access and Correction: You can access and update your personal information through your account settings.

6.2. Marketing Communications: You can opt out of marketing communications at any time by following the unsubscribe instructions in the email or contacting us.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated Privacy Policy will be posted on our website.

8. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please contact us at help@onestack.co.uk